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Dear ARM Clients,
 
First and foremost, we hope that you and your families are healthy and safe during these incredibly stressful times. On Thursday, May 7, 2020 Governor Sisolak announced that “Phase One” in Nevada’s roadmap to Coronavirus recovery would begin early than expected. We see this as a positive next step as we adjust to our “new normal.”
 
After careful consideration, we have decided to do a “soft” opening of our office on Wednesday, May 13, 2020 with several restrictions. Please keep in mind that we have many neutrals who would prefer to continue with social distancing and conduct cases via BlueJeans. We kindly ask that you respect their decision to follow the Nevada OSHA guidelines and participate remotely whenever possible. It is important to note that our panel has had great success working virtually and we suggest that you read some of the testimonials that we have posted on our website.  
 
At the same time, we are keenly aware that there are some cases that would benefit from in-person mediation/arbitration. Our neutrals will be conducting pre-mediation phone calls and it is important to discuss those considerations during that time.  Furthermore, our dedicated case managers are always available to discuss your options on your upcoming cases.  
 
If an in-person mediation/arbitration is deemed to be absolutely necessary, you will be required to meet and follow ARM’s COVID-19 Mandatory Guidelines. We know that these restrictions will be challenging, but they are intended to ensure the health and safety of everyone.  

• All visitors, neutrals and staff are required to wear masks
• Please do not wear gloves, you will be asked to take them off
• Your temperature will be taken during check-in with a touch-less thermometer
• All in-person participants will be required to sign a waiver
• Please sit 6 feet or more from others in your conference room
• We strongly encourage the use of hand sanitizer and hand washing throughout the day 
• Conference rooms will be pre-stocked with snacks and bottled water
• Boxed lunches will be provided – no buffet
• Kitchen is for coffee, soda and water only
• Please remember – NO HANDSHAKING  

We will only be operating at 50% capacity as instructed, so it’s important that you assess your case and your needs prior to calling our office. We are all looking forward to easing of these restrictions. The more careful we are the quicker things will improve. We will continue to follow the CDC guidelines as well as those set forth by the state and the federal government. 
 
Thank you for your continued patience and support. Just remember that we are here to help and will assist in any way that we can.