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Dustin Birch, Esq.

“I thought the virtual mediation worked great. Justice Saitta handled it really well. It would be nice if there was a method for letting us know she’s ready to come back to the video (sort of a virtual “knock at the door”) as well as a method for letting her know we’re ready. We used texting, but it would be simpler if there were an online system for it. Those are minor issues that could make it smoother, but they didn’t cause significant problems.”